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Context Help

If you feel lost inside our hosting Control Panel, the first thing you should do is push the Help button, which is present on each and every page. A context menu will appear. It comprises thorough info about all the operations that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly get back to your work.

Video Tutorials

We have an extensive range of how-to video clips demonstrating how to use our Control Panel. They're intended for those of you who would like to see how things are being done instead of only reading articles. In this way, everyone can quickly become familiar with our hosting Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, have a glance at our extensive FAQ section, which contains questions asked by real persons and provides practical solutions. We regulary update our FAQ database with new entries in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our excellent team of tech support engineers available 24/7/365 and ready to help you with any question. Each support ticket you send will be answered within one hour (the average response time being just 20 minutes), so you won't have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 151732

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com